We can accept payment by Credit Card Through Paypal or by Bank Transfer
If Paypal is available in your country, then you can use Paypal to pay for your order with a credit card or bank debit card. If you don’t have a Paypal account you can sign up for an account while completing your order checkout.
Popularity: 17% [?]
1. Registered Air Mail service cost an additional $2 per shipment.
2. Non Registered Air Mail service do not provide tracking service
3. There is no refund for item lost/damage in transit if you choose to use Non Registered Air Mail service
Popularity: 35% [?]
Hong Kong Post Non-Registered Air Mail
If the item is dispatched via Hong Kong Post non-registered air mail, no tracking service will be provided.
Hong Kong Post Registered Air Mail
A tracking number will be emailed to you upon dispatch. You can check the status of your item here:
http://app1.hongkongpost.com/CGI/mt/enquiry.jsp
Normally, it takes 1 - 2 days before Hong Kong Post update the status of the shipment.
DHL Express
A tracking number will be emailed to you upon dispatch. You can check the status of your item here:
http://www.dhl.com.hk/publish/hk/en.high.html
Normally, it takes 1 - 2 days before DHL Express update the status of the shipment.
Popularity: 18% [?]
For shipping via non-registered air mail, shipping normally takes 5 - 14 BUSINESS days to reach most of the destination in the world. It might take an additional 1 - 2 days for custom clearance if your item is shipped via registered air mail.
Popularity: 13% [?]
It depends on the method of your shipment.
Non-registered Air Mail
If you choose to ship your item via non-registered air mail, we are unable to issue any refund.
Registered Mail
If you do not receive your item after the estimated period, we will raise an enquiry with Hong Kong Post on your behalf. Hong Kong Post will then launch an investigation with your National Postal Office. During this period of time, your National Postal Office may contact you for more information. If the investigation concludes that the item is lost in transit, they will compensate you accordingly up to a maximum of HK$320 or approximately USD$41 at their discretion. The compensation will be sent to us in the form of a cheque and we will reimburse you the full amount given by the post office.
Note that this investigation may takes up to 3 months upon enquiry. We will constantly get in touch with Hong Kong Post regarding the status and update you via email.
A similar procedure applies if your item is damaged in transit with one exception. You will need to raise an enquiry with your local National Postal Office instead because the damaged item is required as evidence and they will conduct an investigation.
Popularity: 11% [?]
There are 2 ways you can check the shipping fees.
1. Check on our website here: http://www.sourcingman.com/shippinginfo.html
2. Once you have added the product to the shopping cart, there is an estimated shipping cost at the bottom of the page.
Popularity: 12% [?]
At Sourcing Man, your satisfaction is paramount - you will always enjoy a 30-day Money Back Guarantee. It works very simple. When you make a purchase with us, regardless of value, you can return the product(s) within 30 days from the date we first shipped your order for refund or replacement.
Whether the product is defective, seems defective, or that you change your mind and simply do not like it, you are welcome to send it back to us and we will issue you a FULL REFUND once we have received the product in question.
However, the original and return shipping and handling charges will not be refunded or reimbursed under all circumstances. And we are not responsible for returned products lost in post.
Please follow Return Merchandise Authorization Procedure (RMA) for return/exchange/refund
1. If you would like to return your product(s) for repair / replacement / refund, please kindly contact our customer service representatives for an authorized RMA number. Email to : support@sourcingman.com
2. Warranty period: 1 year unless otherwise stated on the product page.
3. Warranty will be voided if returned products are abused, mishandled, modified, misused, physically or inflicted damaged by users. We reserve the right to charge a repair fee of 40% of the invoice amount if the warranty expired or is voided.
4. Sourcing Man offers 30-Day Money Back Guarantee to our customers. If you receive a faulty product(s) or are not satisfied with our product(s), you have the right to return the product(s) to us within 30 days from the dispatched date of your first order for refund of the product price (shipping fee will not be refunded). You will enjoy this guarantee when you purchased ANY product(s) at www.sourcingman.com.
5. If items are shipping under the “FREE SHIPPING” scheme, a nominal fees of 20% of the product value will be deducted from the refund.
6. ANY items damaged during transit are not eligible for a refund. If the returned package is lost in transit and it is not insured, sender is responsible for the loss. Insured package with tracking numbers is strongly recommended.
7. EasyTech Trading Pte. Ltd. may revise these terms and conditions at any time without prior notice.
Take note:
1. When you need to return any items to Sourcingman.com, please contact our customer service representatives for valid a RMA number and form within the stated warranty period. Email to :support@sourcingman.com
2. RMA number must be printed or clearly indicated on the package.
3. Items must be returned within 7 days after the RMA number is issued. Insured package with tracking numbers is strongly recommended.
4. You can contact us via email for the status of the returned item(s).
5. One RMA number is only valid for one product. Should you decided to return more than 1 product for RMA at the same time, you need to indicate all your RMA number on the package.
6. Items returned without any valid RMA number will be rejected
7. Buyers are responsible for all charges incurred in returning the product to us and we will be responsible for all charges incurred in returning the faulty product to the buyers
Popularity: 12% [?]
Most of the drivers can be found at OEM Drivers which you can download for free. If you are unable to find the driver of your product, kindly contact us for assistance.
Popularity: 6% [?]