Do you offer any walk-in or COD service?


No. We do not offer any walk in, pick up or COD services and all transactions will have to be done online.

Popularity: 12% [?]

Can you indicate a different content or value on the package?


If you would like us to indicate the item as “gift” or a different value on the package, you can do so by telling us:

1. via email prior to shipment

2. indicate your request under remark

While we will do our best to accomodate your request, there are times when we are unable to do so due to tight shipping time. As a result, we shall not be held responsible for any consequences for failing to indicate a different value or content.

Popularity: 11% [?]

How do I make payment for the Remote Area Service Charges by DHL Express?


1. Prior to your purchase, check on the DHL website to confirm if your destination falls in such area.

2. Proceed to checkout as per normal and make payment.

3. If your destination unfortunately falls in such area,  we will contact you again via email for additional payment. Note that you will not be require to make such payment upon checkout even if your destination belongs to a remote area as classified by DHL Express.

Popularity: 29% [?]

Is there additional charges for using DHL Express?


The rate for shipping via DHL Express displayed in your shopping cart is inclusive of fuel surcharge and security charges imposed by DHL Express. However, please note that it does not include Remote Area Service Charge, which is applicable depending on destination. For more details, you can visit their website at:

(more…)

Popularity: 28% [?]

Where is my package shipping from?


All items are shipped directly from Hong Kong.

Popularity: 29% [?]

Is postage included in the item price?


No fortunately. Please check here for the shipping price.

Popularity: 22% [?]

Can You Ship To …[MY COUNTRY] ?


I Live In [……] - Can I Order From Sourcing Man?
YES WE CAN SHIP TO YOUR COUNTRY.

(Except to addresses in Mainland China / PRC. + Nigeria)

Sourcing Man can ship single item samples or large orders *WORLDWIDE*.

Worldwide, anywhere in the world, internationally, globally.

Shipping of orders from Sourcing Man is by international courier. You can choose which courier you want to use during the checkout process.

Please note, it’s your own responsibility to find out about the import tax situation in your own country.

Popularity: 100% [?]

What are the differences between registered and non registered air mail service?


1. Registered Air Mail service cost an additional $2 per shipment.

2. Non Registered Air Mail service do not provide tracking service

3. There is no refund for item lost/damage in transit if you choose to use Non Registered Air Mail service

Popularity: 35% [?]

How can I track the status of my shipment?


Hong Kong Post Non-Registered Air Mail

If the item is dispatched via Hong Kong Post non-registered air mail, no tracking service will be provided.

Hong Kong Post Registered Air Mail

A tracking number will be emailed to you upon dispatch. You can check the status of your item here:

http://app1.hongkongpost.com/CGI/mt/enquiry.jsp

Normally, it takes 1 - 2 days before Hong Kong Post update the status of the shipment.

DHL Express

A tracking number will be emailed to you upon dispatch. You can check the status of your item here:

http://www.dhl.com.hk/publish/hk/en.high.html

Normally, it takes 1 - 2 days before DHL Express update the status of the shipment.

Popularity: 18% [?]

How long is the shipping time?


For shipping via non-registered air mail, shipping normally takes 5 - 14 BUSINESS days to reach most of the destination in the world. It might take an additional 1 - 2 days for custom clearance if your item is shipped via registered air mail.

Popularity: 13% [?]