Welcome to the Sourcingman.com FAQ!


Here, you can find useful information about:

  • How to order wholesale electronics from China with Sourcing Man
  • Details about drop-shipping and import taxes
  • Information about the Sourcing Man 12-month warranty

You can find the information that you want with the search box on the left or choose from the category below the search box.

Popularity: 17% [?]

Do you offer any walk-in or COD service?


No. We do not offer any walk in, pick up or COD services and all transactions will have to be done online.

Popularity: 12% [?]

NTSC or PAL?


NTSC - National Television Standards Committee. Colour Video Signal, North American and Japanese television standard - 525 Lines, 60Hz.

PAL - Phase Alternate Line ­ Colour Video Signal standard for most of Europe, Australia and the Middle East - 625 Lines, 50Hz.

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Popularity: 13% [?]

I have not receive any reply from Sourcing Man. What can I do?


Our professional customer support replies email on a daily basis except for public holiday. Therefore, it is not normal that you did not receive our reply after 3 business days.  Please check the spam filter in your mail box again or you can contact us via MSN at: support@sourcingman.com

Popularity: 18% [?]

How do I make payment for the Remote Area Service Charges by DHL Express?


1. Prior to your purchase, check on the DHL website to confirm if your destination falls in such area.

2. Proceed to checkout as per normal and make payment.

3. If your destination unfortunately falls in such area,  we will contact you again via email for additional payment. Note that you will not be require to make such payment upon checkout even if your destination belongs to a remote area as classified by DHL Express.

Popularity: 29% [?]

Is there additional charges for using DHL Express?


The rate for shipping via DHL Express displayed in your shopping cart is inclusive of fuel surcharge and security charges imposed by DHL Express. However, please note that it does not include Remote Area Service Charge, which is applicable depending on destination. For more details, you can visit their website at:

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Popularity: 28% [?]

Where is my package shipping from?


All items are shipped directly from Hong Kong.

Popularity: 29% [?]

Can You Ship To …[MY COUNTRY] ?


I Live In [……] - Can I Order From Sourcing Man?
YES WE CAN SHIP TO YOUR COUNTRY.

(Except to addresses in Mainland China / PRC. + Nigeria)

Sourcing Man can ship single item samples or large orders *WORLDWIDE*.

Worldwide, anywhere in the world, internationally, globally.

Shipping of orders from Sourcing Man is by international courier. You can choose which courier you want to use during the checkout process.

Please note, it’s your own responsibility to find out about the import tax situation in your own country.

Popularity: 100% [?]

What is the acceptable mode of payment?


We can accept payment by Credit Card Through Paypal or by Bank Transfer

If Paypal is available in your country, then you can use Paypal to pay for your order with a credit card or bank debit card. If you don’t have a Paypal account you can sign up for an account while completing your order checkout.

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Popularity: 17% [?]

What are the differences between registered and non registered air mail service?


1. Registered Air Mail service cost an additional $2 per shipment.

2. Non Registered Air Mail service do not provide tracking service

3. There is no refund for item lost/damage in transit if you choose to use Non Registered Air Mail service

Popularity: 35% [?]